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Facelift 31st Anniversary

Frequently Asked Questions

Below are answers to questions we are often asked by our customers. Click on a question to see the answer, if you still need help give us a call on 0800 072 55 72.

What time does my IPAF training course start?

We generally start our IPAF training courses at 8am, with a 7.45am registration time, however this can be changed.

What time does my PASMA training course start?

We generally start our PASMA training courses at 8am, with a 7.45am registration time, however this can be changed.

What time does my Ladder training course start?

We generally start our Ladder training courses at 8am, with a 7.45am registration time, however this can be changed.

What time does my Driver CPC training course start?

We generally start our Driver CPC training courses at 8am, with a 7.45am registration time, however this can be changed.

What time does my First Aid training course start?

We generally start our First Aid training courses at 8am, with a 7.45am registration time, however this can be changed.

How many IPAF categories can I be trained on per day?

You will be trained on a maximum of two IPAF categories per day.

What Personal Protective Equipment (PPE) should I bring with me?

We request you bring your own hard hat, high visibility vest/jacket, safety boots, gloves & goggles. If you do not have your own safety harness, we can hire these to you at £10+VAT on the day.

How long will it be before I receive my card?

We endeavour to get your cards out within 7-14 days

What proof of training will I receive on the day of training?

An IPAF Log Book is issued on successful completion of the IPAF training course. On all other courses, we can provide written confirmation on letter headed paper to say that you passed your training course.

Where can I carry out my training?

We have training centres located in Hampshire, West Sussex, South London, Kent, Essex, Birmingham, Mersyside, & Newcastle, however we can also carry out training on customer’s sites, providing you have the correct requirements.

What do I need to provide if I wanted to do a course at my own site?

We would require a classroom that accommodates all trainees, a practical area big enough to use the machine to its full capability, a parking space for our Instructor and either the machines or the tower. If you do not have the machines available, they can be hired through our hire desk and if you require a tower our training team can assist you.

How many people can attend an IPAF course?

We can book a maximum of 4 people if you are booking a double category course or 6 people if it is a single category course.

How many people can attend a PASMA course?

We can book a maximum of 12 people on a PASMA course.

How many people can attend a Ladder Course?

We can book a maximum of 8 people on a ladder course.

Is lunch provided?

Yes, but if you have any special dietary requirements, please advise us in advance.

Can I be trained on a Saturday or Overnight?

Yes, we can do training 24/7, there is an extra supplement payable. Please give us a call to discuss further.

How long does my IPAF qualification last?

The IPAF PAL Card lasts 5 years.

How long does my PASMA Qualification last?

The PASMA Card lasts 5 years.

How long does my LA Ladder qualification last?

The LA Ladder card lasts for 5 years.

How long will my First Aid Qualification last?

Your First Aid qualification lasts 3 years.

What is your cancellation policy?

If you cancel more then 4 working days before, we won’t charge anything, however if you cancel 3 working days before the training date then we will charge 50% and if you cancel 2 or less working days we will have to charge 100% of the training cost.

Can I hire a safety harness on the day of training?

Yes we can hire you a harness at a cost of £10+VAT for the day.

Do I need to bring photographic ID?

Yes you do, we accept the standard driving licence & passport, also a CSCS card.

Do I need to bring a photo on the day?

Our instructors will take photos on the day

What does PASMA stand for?

Pre-Fabricated Access Suppliers & Manufacturers Association.

What does IPAF stand for?

International Powered Access Federation.

How can I get a copy of my IPAF card if I have lost it?

If you ring the training department on 01444 88 11 66 and we will order you a new card.

How long does my IPAF card last for?

The IPAF will last for 5 years. However make sure to always check the expiry date before operating machinery.

How long does my PASMA card last for?

The PASMA card lasts for 5 years.

What does IPAF 3b mean?

IPAF 3b is the category for Self Propelled Booms.

What does PAV mean?

PAV stands for Push Around Vertical which is a training category.

How long is your ladder training course?

Our Ladder Association User & Inspection training course is a 1 day course, lasting approximately 8 hours.

How long is your MEWPs for managers course?

The MEWPs for Managers course is a full 1 day course, lasting approximately 8 hours.

What does MEWPs stand for?

MEWPS stands for 'Mobile Elevating Work Platforms'

Do you do an advanced IPAF training course?

We run an advanced course called PAL+. This is aimed at furthering a MEWP Operators skills.

How can I contact IPAF direct?

You can phone IPAF on 01539 566 700 or email them on info@ipaf.org

What is the price of an IPAF training course?

Please contact our team on 01444 881166 or email on trainingadmin@facelift.co.uk

What is the price of a PASMA training course?

Please contact our team on 01444 881166 or email on trainingadmin@facelift.co.uk

What is the price of a Ladder training course?

Please contact our team on 01444 881166 or email on trainingadmin@facelift.co.uk

What is the price of a CPC training course?

Please contact our team on 01444 881166 or email on trainingadmin@facelift.co.uk

Is IPAF training a legal requirement?

Please see the relevant information about legislation on the IPAF and Health & Safety Executive websites.

Do I need an account to book a training course?

No you don’t, we can either open a credit account or we accept all major credit cards. (Except American Express).